Support

You can tell a lot about a company from their support capabilities and response. As a customer, you want multiple ways for quick and effective answers to your issues, right?

Sitecore has a comprehensive range of support offerings. They are all designed to work together to ensure we can respond in depth, and in ways that help fix and learn at the same time. As a global company, you'll also find we match up carefully with the best practices and ways you, as our customers, as well as our partners, operate in your region.

Sitecore Partners are also an important part of our support. They provide expertise in creative and technical areas which are complementary and interdependent with Sitecore, and stand behind those implementations with full support. They successfully complete the Customer Care experience with Sitecore solutions.

For our support programs in all countries other than North America, click here.

For our support programs in North America only, click here.